Where can I place my order?
You can place your order directly on our website at lyphtide.com. Simply browse our catalog, add products to your cart, and proceed to checkout.
What payment methods do you accept?
We accept multiple payment methods to give you flexibility — and most include a discount:
Zelle, Venmo, Apple Pay and Cash App — automatically applies a 5% discount to your subtotal
Credit and debit cards — processed via secure invoice at standard pricing
For Zelle, Venmo, or Cash App orders, you’ll receive payment instructions by email after checkout. Your order ships once payment is confirmed (usually within minutes during business hours). For credit card orders, you’ll receive a secure hosted payment link by email.
Do I need to create an account to order?
Yes. An account is required to place an order with us. Registering takes about a minute, and once you’re set up, you’ll have one-click reordering, full shipment tracking history, saved shipping addresses, and easy access to past invoices.
Do you offer wholesale or bulk pricing?
Yes. For research programs, institutional buyers, and resellers, we offer tiered pricing on bulk and wholesale orders. Email support@lyphtide.com with the products and quantities you’re interested in, and we’ll respond with custom pricing tailored to your needs.
Can I get a Certificate of Analysis (COA)?
Yes. COAs are available for every product we ship. If a current COA isn’t visible on the product page, email moc.seditpepbalerup@troppus with the product name and we’ll send the most recent batch documentation.
How should I store the peptides?
Storage conditions vary by compound. As a general rule:
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- Lyophilized (unreconstituted) peptides — store sealed at -20°C for long-term, or 2-8°C for short-term use
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- Reconstituted peptides — store at 2-8°C and use within the timeframe specified by the compound (typically 7-30 days)
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- Avoid repeated freeze-thaw cycles, which can degrade peptide integrity
Refer to the product page or COA for compound-specific guidance, and check our PeptideDosages.com reference site for detailed protocols.
Are your peptides lyophilized or in solution?
All our peptides ship lyophilized (freeze-dried) as a stable powder. This format gives the longest shelf life, simplifies shipping (no cold-chain required for transit), and lets you reconstitute to the exact concentration your research calls for using bacteriostatic water or another appropriate diluent.
My vial looks slightly different from last time. Is something wrong?
Probably not. Lyophilized peptides can show minor cosmetic variation between batches — small differences in cake structure, color shade, or particulate consistent with specifications are normal and not defects. As long as the COA confirms the batch meets purity specs, the product is performing as expected. If you have specific concerns, send us a photo and your batch number and we’ll review it.
Are your peptides suitable for human consumption?
No. Our peptides are sold strictly for in-vitro laboratory research and development purposes only. They are not drugs, food, cosmetics, or dietary supplements, and are not intended for human or veterinary use, ingestion, injection, or any form of administration. By placing an order, you confirm you are a qualified researcher purchasing these materials solely for legitimate research.
What does “Research Use Only” (RUO) mean?
“Research Use Only” means our products are intended strictly for in-vitro laboratory research and development. They are not drugs, dietary supplements, cosmetics, or medical devices, and they are not intended to diagnose, treat, cure, or prevent any disease. They are not sterilized, not pharmaceutical-grade, and not intended for any in vivo use, diagnostic testing, or therapeutic application.
Who is eligible to purchase from LYPHTIDE?
We sell to U.S. business and institutional customers only — laboratories, universities, contract research organizations (CROs), biotechnology companies, and similar professional entities. Buyers must be at least 18 years old and authorized to purchase on behalf of their organization. We do not sell to individual consumers. See our Terms & Conditions for full eligibility details.
Will I need to verify my business?
For most orders, no — placing an order constitutes your representation that you meet our buyer eligibility criteria. For larger orders, wholesale accounts, or if our compliance review flags an order for verification, we may request supporting documentation such as an EIN, institutional email, business website, or professional license. This is a standard practice in the research-materials industry.
Can I resell your products?
Resale to other research entities under our standard wholesale terms is permitted with prior approval. Resale or distribution to consumers, residential addresses, or for clinical/therapeutic use is strictly prohibited and constitutes a material breach of our Terms. Contact us if you’d like to discuss a wholesale relationship.
When will my order ship?
Orders confirmed and paid in full before 12:00 PM Central Time on a business day are dispatched the same day. Orders placed after the cutoff, on weekends, or on federal holidays ship the next business day. You’ll receive an email with a tracking number the moment your label is generated.
How long does shipping take?
Transit time depends on the method you select at checkout:
USPS Priority Mail — 2 to 3 business days
FedEx 2Day — 2 business days
- Note on weekend timing: shipping methods count business days only, so Friday overnight orders are delivered the following Monday — not Saturday. If you need a guaranteed weekend delivery, contact us before placing your order and we’ll see what we can arrange.
Delivery dates are estimates provided by the carrier and can be affected by weather, holidays, and peak periods.
What are your shipping rates?
Free USPS Priority shipping on all orders $200 and over — no code needed, the discount applies automatically at checkout. For orders under that threshold or for expedited methods, exact rates are calculated at checkout based on weight and destination. Typical rates:
Free USPS Priority (orders $200+)$0.00
USPS Priority$15.00
FedEx 2Day$25.00
FedEx 2Day (Signature)$30.00
Do you ship internationally?
Not at this time. We ship exclusively within the United States, including Alaska, Hawaii, and APO/FPO addresses. We’re not currently able to fulfill international orders.
Is the packaging discreet?
Yes. Every shipment goes out in plain, unbranded packaging with a generic return address. Nothing on the exterior of the box indicates the contents, our company name, or the nature of what’s inside. What you ordered stays between you and us.
Will my package require a signature?
Standard shipments do not require a signature. If you’d like signature-required delivery for added security — common for high-value orders or buildings without a secure delivery point — select a “Signature Required” FedEx option at checkout, or mention it in your order notes and we’ll add it.
How do you handle shipping in extreme heat?
Our peptides are shipped lyophilized (freeze-dried) and are stable at ambient temperatures for the duration of normal transit. Cold packs aren’t standard, but if you’re shipping to a region experiencing extreme heat, we recommend selecting FedEx Standard Overnight at checkout to minimize transit time.
Is my shipment insured?
USPS Priority Mail includes up to $100 of insurance by default. FedEx services include declared-value coverage that scales with the shipment value. If your order arrives damaged or doesn’t arrive at all, we’ll work with the carrier on a claim and replace or refund your order — see our Shipping & Returns page for the full process.
How do I track my order?
You’ll automatically receive an email with your tracking number the moment your shipping label is generated. If you have an account, the same tracking number is also visible in your order history at any time.
My tracking hasn’t updated in 24+ hours. Should I be concerned?
Probably not. USPS in particular sometimes goes silent for a day or two between scans, especially during peak periods or after pickup but before the package reaches a sorting facility. Give it 48 hours. If there’s still no movement after 5+ business days, email us with your order number and we’ll investigate with the carrier.
Can I change my shipping address after placing an order?
If your order hasn’t yet been packed, yes — email us immediately and we can usually update the destination. Once a shipping label has been generated, the carrier (not us) controls re-routing. You may be able to redirect the package using USPS Hold Mail or FedEx Delivery Manager with your tracking number.
